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For Immediate Release

ASQ Establishes Presence in India

Milwaukee, Wisconsin, July 31, 2007—The American Society for Quality (ASQ) has identified India as an area of high interest for quality methodologies, and has hired its first ASQ staff member in India.  Manoj Narula has been named assistant general manager of ASQ’s office in New Delhi, India, with additional staff members scheduled to be added according to future operational needs.

Narula most recently was an employee of the Federation of Indian Chambers of Commerce and Industry (FICCI), where he was involved with the FICCI Quality Forum. He has professional experience in engineering, as well as newspaper and broadcast journalism, and corporate communications.  He has worked for PWD Bihar; Business India and India Today newspapers; India TV; and Reliance Industries.

ASQ in India will address the need to close the ‘quality gap’ and give customers and partners a stronger assurance that quality is being approved in both products and services. ASQ in India will also serve the needs of existing and future ASQ members in India by developing and implementing programs that give meaningful value to them.

“Bringing quality training and certification to India is in line with our vision to make quality a global priority,” said Paul Borawski, executive director and chief strategic officer of ASQ. “Assisting the corporations, business leaders and quality professionals in training the work force to produce quality goods and services is good for both India and the many multinational corporations that do business there.”

For more information about ASQ in India


The American Society for Quality, www.asq.org, has been the world’s leading authority on quality for 60 years.  With more than 93,000 individual and organizational members, the professional association advances learning, quality improvement and knowledge exchange to improve business results, and to create better workplaces and communities worldwide.  As champion of the quality movement, ASQ offers technologies, concepts, tools and training to quality professionals, quality practitioners and everyday consumers, encouraging all to Make Good Great®.  ASQ has been the sole administrator of the prestigious Malcolm Baldrige National Quality Award since 1991. Headquartered in Milwaukee, Wis., ASQ is a founding partner of the American Customer Satisfaction Index (ACSI), a prominent quarterly economic indicator, and also produces the Quarterly Quality Report.