PROCESS IMPROVEMENT

www.ispi.org
The International Society for Performance Improvement (ISPI) is an international association dedicated to improving productivity and performance in the workplace. This website offers information about the organization’s mission, educational opportunities, members and conferences. The ISPI’s free electronic newsletter can also be downloaded.

deming.eng.clemson.edu
The Continuous Quality Improvement Server includes the Deming electronic network, community quality electronic network and public sector network, all of which support quality improvement and education in quality. Maintained by the Clemson University Department of Industrial Engineering, most files in this server are free to download.

www.loebigink.com/qnet
Lutheran Children and Family Services of Eastern Pennsylvania’s comprehensive site is for quality improvement professionals in the public and private social service sector. The comprehensive resources include information on meeting accreditation standards, developing teams, improving processes and measuring outcomes. Other features include discussion groups and a calendar.

www.quality-control-plan.com/spc-definitions.htm
This site leads you to a range of statistical process control definitions from 3 sigma to zones. You will find more quality information under the Free Guides drop down menu. There are links to other websites and opportunities to buy quality related documents.

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