GOVERNMENT QUALITY

www.excelgov.org
This is the site for the Council for Excellence in Government, which works to improve U.S. government performance. The site features articles, information about collaboration with other organizations and other programs of the council.

www.gao.gov/main.html
The Government Accountability Office studies the programs and expenditures of the federal government for Congress and writes reports on these matters. Some reports on how taxpayer dollars are being spent relate to quality and improvement efforts of federal departments and agencies.

www.hrma-agrh.gc.ca
The site of the Canadian government’s Leadership Network is chock full of valuable information, including competency profiles, articles on leadership skills development, learning resources and assessment tools. While some information is in French only, most is available in both French and English.

www.opm.gov
The U.S. Office of Personnel Management’s website gives HR practitioners information on upcoming conferences across the nation, government sponsored speeches on HR and personnel management, and relevant publications. The site also contains a comprehensive index and information on the President’s Quality Award as well as a PDF copy of the President’s Management Agenda, on which the award is based.

quality.disa.mil
The U.S. Department of Defense (DoD) Quality Management Program’s site features free articles, how-to guides, other documents and links. It also includes a quality awards directory, a DoD best practices database and DoD success stories. The success stories can be viewed all at once but are also searchable by military branch and by desired project results, which includes time saved, readiness, safety and quality of life.

www.ocsea.org/quality
The state of Ohio and its largest union, the Ohio Civil Service Employees Association, have a Quality Services Through Partnership agreement. The two sites describe this quality initiative and provide links to information on quality training, facilitator training, team excellence, a quality network, leadership skills and best practices.

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