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Books
- Supplier Evaluation and Performance Excellence - Gordon, Sherry R. (25-Jul-08)
- Life Cycle Reliability Engineering - Guangbin Yang (18-Apr-07)
- The GD&T Hierarchy Pocket Guide - Don Day (18-Apr-07)
- Managing the Customer Experience - Wilburn, Morris (12-Oct-06)
- Managing the Customer Experience - Wilburn, Morris (12-Oct-06)
- ACSI 3rd Quarter 2005 - Non Durables - National Quality Resource Center at the University of Michigan (25-May-06)
- ACSI 1st Quarter 2005 - Utilities - National Quality Resource Center at the University of Michigan (25-May-06)
- ACSI 1st Quarter 2005 - Transportation, Health Care, Accommodation & Food Service - National Quality Resource Center at the University of Michigan (25-May-06)
- ACSI 2nd Quarter 2005 - Durables - National Quality Resource Center at the University of Michigan (25-May-06)
- Master of All You Survey - Chaudron, David (17-May-06)
- Six Sigma Quality Improvement with MINITAB - Henderson, G. Robin (05-May-06)
- Make Your Destructive, Dynamic, and Attribute Measurement System Work For You - Mawby, William D. (07-Mar-06)
- Make Your Destructive, Dynamic, and Attribute Measurement System Work For You - Mawby, William D. (07-Mar-06)
- Strategic Six Sigma for Champions - R. Eric Reidenbach and Reginald W. Goeke (17-Feb-06)
- Strategic Six Sigma for Champions - R. Eric Reidenbach and Reginald W. Goeke (17-Feb-06)
- The Pocket Guide to the Baldrige Award Criteria, 12th Edition - Mark Graham Brown (06-Feb-06)
- Innovative Control Charting - Wise, Stephen A.; Fair, Douglas C. (30-Jan-06)
- Juran's Quality Planning and Analysis for Enterprise Quality, Fifth Edition - Frank M. Gryna, Richard C.H. Chua, and Joseph A. DeFeo (16-Nov-05)
- Measuring What Matters - Rod Napier and Rich McDaniel (16-Nov-05)
- Actionable Performance Measurement - Howell, Marvin T. (28-Jun-05)
- Actionable Performance Measurement - Howell, Marvin T. (28-Jun-05)
- Integrating Inspection Management into Your Quality Improvement System - Mawby, William D. (03-Jun-05)
- Integrating Inspection Management into Your Quality Improvement System - Mawby, William D. (03-Jun-05)
- ACSI 10-Year Report Analysis (1994 - 2004) - National Quality Resource Center at the University of Michigan (01-Jan-05)
- The Path to Profitable Measures - Morgan, Mark W. (14-Dec-04)
- The Path to Profitable Measures - Morgan, Mark W. (14-Dec-04)
- Measurement Matters - Brooks Carder and Patrick Ragan (06-Jul-04)
- Measurement Matters - Brooks Carder and Patrick Ragan (06-Jul-04)
- The Metrology Handbook - Bucher, Jay, editor (06-Jan-04)
- The Metrology Handbook - Bucher, Jay, editor (06-Jan-04)
- Managing the Metrology System, Third Edition - Pennella, C. Robert (30-May-03)
- Managing the Metrology System, Third Edition - Pennella, C. Robert (30-May-03)
- Failure Mode and Effect Analysis - Stamatis, D. H. (07-May-03)
- Failure Mode and Effect Analysis - Stamatis, D. H. (07-May-03)
- Statistical Issues in Measurement - Stein, Philip (18-Mar-03)
- Concepts for R&R Studies, Second Edition - Barrentine, Larry B. (17-Jul-02)
- The Uncertainty of Measurements: Physical and Chemical Metrology - Kimothi, S. K. (01-Mar-02)
- Performance Measurement Explained - Fagerhaug, Tom; Bj?rn Andersen (22-Jun-01)
- Performance Measurement Explained - Fagerhaug, Tom; Bj?rn Andersen (22-Jun-01)
- Trusting Measurement Results in the Chemical and Process Industries - ASQ Chemical and Process Industries Division (25-Jan-01)
- The Haystack Syndrome - Goldratt, Eliyahu M. (20-Jul-99)
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