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Books

The Certified Six Sigma Black Belt Handbook, Second Edition - T.M. Kubiak and Donald W. Benbow (2009)
Integrated Enterprise Excellence Volume II ? Business Deployment - Forrest W. Breyfogle III (2008)
La Gestion de la Calidad de los Procesos de Decision - Mawby, William D. (2005)
ISO 9001:2008 Internal Audits Made Easy - Phillips, Anne W. (2009)
The Integrated Enterprise Excellence System - Forrest W. Breyfogle III (2008)
Integrated Enterprise Excellence Volume I: The Basics - Forrest W. Breyfogle III (2008)

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Standards

Guidelines for management systems auditing - U.S. Version with supplemental guidance added - (24-Jul-08)
Guidelines for management systems auditing - U.S. Version with supplemental guidance added - (11-Jul-08)
Application of Markov techniques - (23-Jan-07)
Fault tree analysis (FTA) - (23-Jan-07)
Quality management — Guidelines for realizing financial and economic benefits - (26-Oct-06)
Quality management — Guidelines for realizing financial and economic benefits - (19-Sep-06)

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Articles

Standards Outlook: Ensuring Supplier Quality - Schnoll, Les (01-Aug-08)
The Road to Improvement - Baranzelli, John D. (01-Aug-08)
Far-Sighted - Krzykowski, Brett (01-Jun-08)
Who's Keeping Score? - Neenan, Rebecca (01-Jun-08)
Context Sensitive Solutions - Application of QFD for Developing Public Transportation Projects in the U.S. - Mazur, Glenn; Hopwood, Theodore, II (06-May-08)
ISO 14971:2007: Risk Management for Medical Devices - Craner, Barrett (06-May-08)

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Journals

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