WELCOME
The Service Quality Division seeks to provide its members with several opportunities to continuously learn from and network with other Service Quality professionals. Events and projects include our Annual Service Quality Conference, our quarterly Competitive Advantage newsletter, and, most recently, the member-led development of our Service Quality Body of Knowledge.
Featured Content
Service Quality Division Call For Nominations
Instructions for submitting a nomination petition form...
- Filetype: doc
- Keywords:Call for nominations and petition form
Service Quality Division Nomination Petition Form
Division Nomination Petition Form..
- Filetype: doc
- Keywords:Call for nominations and petition form
Can You Prove Your Continuous Improvement Projects are Profitable?
- Filetype: doc
- Publish date: 2007-01
- Keywords:Continuous Improvement
Learning Opportunities
Lean for Service
Monday, May 04 - Tuesday, May 05 - 2009
Lean for Service
Thursday, Jun 18 - Friday, Jun 19 - 2009
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