Integrated Quality Management — Virtual Course

Quality management just makes sense. You need to know how to make it a part of your organization. In this course, you’ll review advanced quality management principles, best practice techniques, tools and skills. You’ll find these concepts useful in a wide range of businesses and organizations including manufacturing, service, government, education, and healthcare. The course uses adult learning principles including Discovery Learning techniques, small group work, self assessments, articles and mini-case study reviews. You will create a list of key areas for improvement and develop a draft action plan that you can finalize back on the job.

This two-day virtual course provides you with a comprehensive review and working knowledge of key concepts and practices included in the following:

• ASQ’s Certified Manager of Quality/Organizational Excellence Body of Knowledge
• ASQ’s Certified Quality Improvement Associate Body of Knowledge
• The Malcolm Baldrige National Quality Award Performance Excellence Criteria

Please note: Registration is for one person only.

WEB-BASED

#678229 Registration Closed Day One • December 2, 2008 • 8:00 a.m. – 4:30 p.m. Central Day Two • December 9, 2008 • 8:00 a.m. – 4:30 p.m. Central #679143 Day One • March 10, 2009 • 8:00 a.m. – 4:30 p.m. Central Day Two • March 11, 2009 • 8:00 a.m. – 4:30 p.m. Central #680186 Day One • June 23, 2009 • 8:00 a.m. – 4:30 p.m. Central Day Two • June 24, 2009 • 8:00 a.m. – 4:30 p.m. Central

Member Price: $750 List/Forum/Division Price: $850

CEUs and ASQ RUs: 1.4

Note: Attendance limited to 15 attendees.

Instructor
Debra Owens

Why Virtual?
ASQ Virtual Courses provide the same expert instructors, course materials and the ability to earn CEUs (and ASQ RUs) as our traditional educational courses, but they save you time away from work/family and save you money on lodging and other travel expenses. In short, they bring you all the training you need without all the hassle.