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Online registration for the 17th Annual Service Quality Conference is now closed. You may still register on-site beginning Monday, September 15th at 7:00 AM.
The ASQ Service Quality Division announces its annual conference — bringing you the latest topics in service quality. Learn how to improve service, reduce costs, and increase customer loyalty and satisfaction. Session tracks include: Driving Process Improvement, Quality Systems that Work, Measuring for Success, Understanding Your Customer. This is an exceptional educational opportunity that includes how-to’s, step by step advice, success stories and implementation guidance on major organization changes.
"Probably the best conference I’ve been to in a long time. Each session I attended was top notch with information I could take back and use. Good length of each session with skilled and knowledgeable presenters."